Privacy Policy
How we handle your data.
This Privacy Policy explains how Midifex (“we”, “our”, “us”) collects, uses, and protects your personal information when you use the Midifex website at midifex.com (“Site”).
What We Collect
Newsletter — If you subscribe to our newsletter, we store your email address. You can unsubscribe at any time.
Contact form — If you contact us, we receive your name, email, and message content.
Analytics — We use Google Analytics to understand how visitors use our site. This collects anonymous usage data such as pages visited, referral source, and general device information. In regions where consent is required (EU/UK), analytics is only loaded after you give consent.
What We Don’t Collect
We do not process payments on this site. Purchases are handled entirely by our separate shop (shop.midifex.com), which has its own privacy policy. We do not see or store your payment or card details.
How We Use Your Data
- To send newsletter updates (if subscribed)
- To respond to support and contact requests
- To understand how visitors use our site in aggregate (e.g., which pages are most visited)
Third-Party Services
We use the following services to operate this site:
- Postmark — Email delivery for contact form notifications.
- ConvertKit (Kit) — Newsletter subscriber management.
- Google Analytics — Website analytics to understand how visitors use our site. In regions where consent is required (EU/UK), Google Analytics is only loaded after you give consent.
- Vercel — Website hosting.
Cookies
We use Google Analytics, which sets cookies to understand website traffic. In the EU and UK, analytics cookies are only set after you give consent via our cookie banner. We also store a cookie to remember your consent preference.
Data Retention
Newsletter subscriber data is retained until you unsubscribe. Contact form messages are retained as long as needed to respond to your enquiry. You can request deletion of your data at any time by contacting us.
Your Rights
Depending on where you live, you may have the right to:
- Access the personal data we hold about you
- Request correction of inaccurate data
- Request deletion of your data
- Object to or restrict processing of your data
- Data portability (receive your data in a structured format)
- Withdraw consent for analytics cookies at any time
To exercise any of these rights, email us at sales@midifex.com. We will respond within 30 days.
Children
This website is not directed at children under 18. We do not knowingly collect personal information from children.
Changes to This Policy
We may update this Privacy Policy from time to time. Material changes will be posted on this page. Continued use of the Site after changes constitutes acceptance of the updated policy.
Contact
If you have questions about this Privacy Policy or how we handle your data, contact us at sales@midifex.com.
Last updated: February 2026